The Basics of Library-based User Services
By Kenneth Whittaker

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The Basics of Library-based User Services

Rs.4,496.00 Rs.1,798.40

The Basics of Library-based User Services

Rs.4,496.00 Rs.1,798.40
Publishing Date: 0000-00-00
ISBN : RP9781856040754
Number of pages:133
Format :
Genre:
<p class="MsoNormal" style="margin-bottom:6.4pt;line-height:21.0pt;background: #FCFCFC"><span style="font-size:14.0pt;font-family:andquot;Helveticaandquot;,sans-serif; mso-fareast-font-family:andquot;Times New Romanandquot;;color:#383838;background:yellow">We're offering a high discount on this book as it is slightly damagedThis book puts the user at the centre of library activities. The nature of the service process is examined, and the differences between library-based services and other types of information/document supply services is explained. Each aspect of service is examined in chapters on stock, service development, users and user-centred service, types of service, the service chain, staff, types of libraries and the non-library based information service scene. The arguments are rehearsed for and against charging for services and there is a chapter on service evaluation. The problem of setting priorities is considered and the author ends with a look at the future of the library-based service.

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