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New look. New system. Same obsession with books. 📖 Old accounts are history—sign up fresh in 30 seconds! Create an account.

New look. New system. Same obsession with books. 📖 Old accounts are history—sign up fresh in 30 seconds! Create an account.

New look. New system. Same obsession with books. 📖 Old accounts are history—sign up fresh in 30 seconds! Create an account.

New look. New system. Same obsession with books. 📖 Old accounts are history—sign up fresh in 30 seconds! Create an account.

New look. New system. Same obsession with books. 📖 Old accounts are history—sign up fresh in 30 seconds! Create an account.

New look. New system. Same obsession with books. 📖 Old accounts are history—sign up fresh in 30 seconds! Create an account.

New look. New system. Same obsession with books. 📖 Old accounts are history—sign up fresh in 30 seconds! Create an account.

New look. New system. Same obsession with books. 📖 Old accounts are history—sign up fresh in 30 seconds! Create an account.

New look. New system. Same obsession with books. 📖 Old accounts are history—sign up fresh in 30 seconds! Create an account.

New look. New system. Same obsession with books. 📖 Old accounts are history—sign up fresh in 30 seconds! Create an account.

New look. New system. Same obsession with books. 📖 Old accounts are history—sign up fresh in 30 seconds! Create an account.

Customer Care Excellence: How to Create an Effective Customer Focus

Customer Care Excellence: How to Create an Effective Customer Focus
By Sarah Cook

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Customer Care Excellence: How to Create an Effective Customer Focus

Customer Care Excellence: How to Create an Effective Customer Focus

~~Rs.400.00~~ Rs.200.00

Quantity:

Customer Care Excellence: How to Create an Effective Customer Focus

Customer Care Excellence: How to Create an Effective Customer Focus

~~Rs.400.00~~ Rs.200.00

Product Details
Product Description

Product Details

Publishing Date: 04/01/2010
ISBN : RP9780749457051
Number of pages:288
Format :
Genre:

Product Description

We are offering a high discount due to slightly damageCustomer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, andand Customer Care Excellenceand will enable you to achieve just that.In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company. Emphasizing both strategic and practical aspects of customer care,and Customer Care Excellenceand explains how gaining customer commitment and motivating employees to deliver an excellent service at all your company's touch points can ensure successful results and satisfied customers.This fully revised and updated edition includes new material examining the impact of social networking on customer behaviour and the emotional connection customers have with the brand, explaining how you can create a memorable customer experience. Author Sarah Cook takes you through the practical steps necessary to create a culture of customer focus and, crucially, shows how employee engagement leads to customer engagement.

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In the digital age, convenience and variety are key factors when choosing where to buy your books. Whether you are a voracious reader, a student seeking academic resources, or a parent looking for the perfect bedtime story, finding a reliable online bookstore in Pakistan can make all the difference. Liberty Books has positioned itself as the top choice for book lovers across the country, and here’s why.

Extensive Collection of Books

At Liberty Books, we understand that readers have diverse tastes and needs. Our online bookstore offers an extensive collection that spans multiple genres and categories. From the latest bestsellers and timeless classics to academic textbooks and children’s books, we have something for everyone. Our dedicated sections for new arrivals, bestsellers, and staff picks ensure that you always find exciting options to add to your reading list.

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Ready to embark on your next reading adventure? Shop now at Liberty Books and discover why we are the best online bookstore in Pakistan.