{"product_id":"successful-help-desk-management-in-a-week-successful-business-in-a-week-paperback","title":"Successful Help Desk Management in a Week (Successful Business in a Week) Paperback","description":"\u0026lt;p class=\"MsoNormal\" style=\"margin-bottom:6.4pt;line-height:21.0pt;background:\r\n#FCFCFC\"\u0026gt;\u0026lt;span style=\"font-size:14.0pt;font-family:andquot;Helveticaandquot;,sans-serif;\r\nmso-fareast-font-family:andquot;Times New Romanandquot;;color:#383838;background:yellow\"\u0026gt;We're\r\noffering a high discount on this book as it is slightly damagedThe help desk, or helpline, is now an everyday part of many businesses. This practical book takes you through the process of setting up a help desk and suggests methods for running it effectively and efficiently. Covers: Deciding what your help desk does; Recruiting and managing help desk staff; Performance measurement; Tools for improved help desk performance; Communications for improved customer satisfaction.","brand":"Jacqueline Chapman","offers":[{"title":"Default Title","offer_id":44213797519420,"sku":"RP9780340781746","price":400.0,"currency_code":"PKR","in_stock":true}],"url":"https:\/\/libertybooksstore.myshopify.com\/products\/successful-help-desk-management-in-a-week-successful-business-in-a-week-paperback","provider":"LibertyBooksStore","version":"1.0","type":"link"}