{"product_id":"problem-management-an-implementation-guide-for-the-real-world","title":"Problem Management: An implementation guide for the real world","description":"\u003cp\u003eProblem management is the one IT service management process that tends \u003cbr\u003e\nto return more benefits more quickly than any of the others. Based on \u003cbr\u003e\nthe author's extensive experience and backed up by suggestions and ideas\u003cbr\u003e\n from other practitioners, this book offers practical, real-world \u003cbr\u003e\nguidance on all aspects of implementing and running an effective problem\u003cbr\u003e\n management function, from proposition and justification of the function\u003cbr\u003e\n to different ways of organising it. Offering advice and recommendations\u003cbr\u003e\n tailored to different types of organisations, it gives IT \u003cbr\u003e\npractitioners, consultants and managers the tools to add real value to \u003cbr\u003e\ntheir businesses. 'Michael covers problem management from soup to nuts. \u003cbr\u003e\nRegardless of the maturity of your problem management process, this book\u003cbr\u003e\n will improve it. A must read!' Joseph Gallagher, Problem management \u003cbr\u003e\nthought leader -- 'This is essential reading for anyone who wants to \u003cbr\u003e\ntake problem management seriously. I thoroughly recommend it.' James \u003cbr\u003e\nBourgerie, Global Process Owner Problem Management, Computacenter\u003c\/p\u003e","brand":"Michael G. Hall","offers":[{"title":"Default Title","offer_id":44219717255228,"sku":"9781780172415","price":4721.25,"currency_code":"PKR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0714\/7706\/7836\/files\/problem-management-an-implementation-guide-for-the-real-world-9781780172415.jpg?v=1776765869","url":"https:\/\/libertybooksstore.myshopify.com\/products\/problem-management-an-implementation-guide-for-the-real-world","provider":"LibertyBooksStore","version":"1.0","type":"link"}